A clean you can trust, or we put it right
Every booking with ScandiClean is backed by a straightforward promise: fully insured teams, photo-verified results, and a free re-clean if anything falls short.
Six promises behind every booking
These aren't marketing lines they're written into how every job across Costa Blanca is scheduled, checked, and closed out.
48-Hour Re-Clean
Missed a spot? Tell us within 48 hours and we'll send a cleaner back to fix it at no extra cost no forms, no argument.
Fully Insured Cleans
Every visit is covered by public liability insurance, so accidental damage is handled properly, not swept under the rug.
Photo-Verified Reports
You get a photo report after every clean, so you can check the work even if you're managing your Spanish property from abroad.
Vetted, Multilingual Cleaners
Police-checked, trained staff. For regular bookings, you keep the same cleaner so they learn your home's routine.
Rental & Keyholding Guarantee
On Holiday Turnover or Changeover Cleans, if guest feedback or property managers dispute the clean, we resolve it within 72 hours.
No-Show, No-Charge
If a booked cleaner doesn't arrive in your slot, that visit is free and we prioritise you for the next available spot.
How a re-clean request works
Check your report
Review the photo report sent after your clean and flag anything that doesn't meet the standard.
Message us
Send a message or call within 48 hours no complex forms, just tell us what was missed and where.
We schedule a fix
A team member is sent back within 72 hours to correct the specific areas raised, free of charge.
You confirm it's done
We close the job only once you're satisfied or refund the affected portion of the booking.
Questions about the guarantee
What happens if I'm not happy with a clean?
Message us within 48 hours with what was missed. We'll schedule a cleaner to return and fix those specific areas at no extra cost usually within 72 hours.
Does the guarantee cover holiday rental turnovers?
Yes. If you or your incoming guests raise an issue with a turnover clean, we return to resolve it promptly so your rental reviews remain protected.
What if the cleaner doesn't show up?
That visit is on us you won't be charged, and we'll move you to the front of the queue for the next available slot.
Is my property insured during the clean?
Every booking is covered by full liability insurance, so accidental damage during a clean is handled through a proper claims process, not out of pocket.
Do I need to sign anything to request a re-clean?
No forms or contracts. A simple message or phone call describing the issue is enough to get a re-clean scheduled.
Book with confidence
Fully insured, photo-verified, and backed by a 48-hour re-clean promise on every visit.
Request a no-obligation quote
Please leave your contact information, and our team will get in touch with you as soon as possible. We look forward to hearing from you!
ScandiClean · Our Customer Guarantee